Since 1996, MSS has made thousands of facilities more efficient, comfortable, secure and reliable for owners, operators and occupiers across the Carolinas and throughout North America. Before partnering with SeedSpark, MSS had an outdated website that failed to properly highlight their services, share their past experiences, or highlight their rich company culture. MSS’s goal was to create a professional, polished website that showcased the brand and its services to create a positive first impression on their audience.
Revitalizing a Brand
SeedSpark’s Digital Marketing team got to work, designing a custom website showcasing MSS’s years of experience, highlighting previous work, and sharing more about the family-focused company culture. SeedSpark also streamlined the website’s job application and hiring processes, allowing job seekers to easily find a position that fit their qualifications while proving that MSS is a company they would be proud to be a part of.
MSS had partnered with a Microsoft licensing provider that was difficult to work with, often failing to even respond to requests. An unreliable technology team added stress to every company process, from employee onboarding to billing and reconciliation. MSS shifted to SeedSpark for a complete managed IT partner to provision hardware, manage software licenses, and deliver reliable cybersecurity solutions to keep their team prepared at every turn.
Our application development team began work on a software license dashboard, giving MSS the power to monitor and manage software licenses in-house rather than go through the hassle of a third-party vendor. This, in addition to remote device monitoring and management, provides MSS with unprecedented insight into the inner workings of their organization.
Bringing Out the Best in MSS
Today, SeedSpark and MSS continue to share a strong partnership across multiple departments. Our tech team takes a proactive approach to IT management, performing maintenance, updating software, and upgrading hardware when necessary to minimize downtime and create the ideal IT work experience for the MSS team. MSS’s application helps manage licensing in-house, cutting hours of unnecessary emails and phone calls from their production schedule. Finally, MSS’s revamped website and modern branding helps their team helps new clients discover their website each day.