SeedSpark upgraded all outdated software, replaced old hardware, and implemented proactive Monthly Desktop and Server Management plans to drastically improving response time, resource utilization, and security for company data.
Serving the greater Charlotte community since 1994, Lowry Insurance focuses on building relationships with clients that are based on integrity and trust. The Lowry team works one-on-one with commercial and individual clients, identifying risks and designing an insurance portfolio tailored to meet each client’s specific needs. SeedSpark was asked to streamline the data recording process, creating something faster, simpler, and more secure than the outdated legacy software that the entire company heavily relied on to manage its business.
A Custom Solution for Increased Efficiency
SeedSpark began this project by first replacing Lowry’s aging hardware including office computers and networking equipment. Lowry’s ERP and Microsoft Office programs were then switched over to the cloud via Office 365, increasing protection and ensuring a backup in case of an emergency. By adopting a proactive Monthly Desktop and Server Management plan, SeedSpark began providing routine, cost-effective system maintenance to ensure Lowry’s IT systems are always operating properly.
The Digital Transformation Continuum
Lowry Insurance experienced a major increase in efficiency and a decrease in downtime through their new hardware enhancements and upgraded network systems. Switching to Office 365 increased productivity by providing the team access to Microsoft’s entire suite – including Word, Excel, PowerPoint, OneNote, OneDrive, Exchange, and SharePoint – all assisting in the creation of organized records and accessible client portfolios. As a managed network service provider, SeedSpark continues to perform scheduled maintenance and is always available for onsite support when problems arise.